Q: I have installed the program but it will not start. I double click on the icon, get the hour glass symbol for a few seconds and it goes away. I can see the program running in task manager but closes automatically after around 15 seconds.
A: Please, try to do the following:
Control panel -> System -> Advanced system settings -> (Performance) Settings -> Data Execution Prevention.
Turn off DEP or add CSS3Menu in the exception list.
For troubleshooting, feature requests, and general help,
contact Customer Support at . Make sure to
include details on your browser, operating system,
CSS3 Menu version, link to your page.
In most cases you'll get a reply within 1 business day. Please read the FAQs first to see if your question has already been answered.