Why vertical drop down menu css shows up as text and not as a menu?

Q: Dear Support team,

I have inserted the files in to my site in the proper folders as instructed and the menu still shows up as text and not as a menu.
Can you please help me? I am not familiar with CSS at all and I bought your menu maker because it sounded easy to use and insert. My knowledge of web building is very limited. Please help!! :)

Thank you!

A: Probably, you didn't upload the folder with style.css file to your server.
Please, check it.
If the problem still persists, please, send us the link to your page with the problem.


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